No refunds or exchanges.
Refunds or exchanges will only be considered on Silicone molds.
No refunds on USED items (Silicone Molds). If there is a problem with your order, please contact me within seven days of receiving your order. If it is determined that there is a defect in the UNUSED (Silicone Mold) and not purchasers error, I will supply a return label via email. When the product is received back by me, I will inspect it. If the error is on customers part, a refund will NOT be issued. If the error is on the makers part (me) A mold replacement can be issued or a refund back to original payment, LESS shipping will be made.
Refund requests due to confusion (I.e mistaken purchase, or customer changed their mind) or for failure to read the ENTIRE product description page, will NOT be honored. Please ensure that you read the complete product description page prior to purchasing.
Silicone molds are made to order once poured and shipped out, mold can no longer be resold for full price if returned, Therefore only maker (me) error type returns on silicon molds will be honored (less shipping charges.).